For OS X, download the Windows Media 9 for MAC.
For OS 8/9 you will need Windows Media Player 7.1. After you've downloaded the correct codec or Media Player you may need to quit your browser and then re-start/re-open it for the player to work correctly.
The advantage of Flash is that it works in all browsers and on all operating systems. Windows Media requires certain versions for certain types of computers. In terms of quality, both systems are about the same although Windows Media provides greater flexibility with multiple bit rates. If you are not sure what format is best for your webcast, contact us!
Some GC clients prefer to have their archives in the popular FLV (flash video) streaming format since it is cross-platform and cross-browser compatible. About 98% of all computer users have flash installed on their machine. In addition to providing FLV files, we can create a customized player to match your web site and a YouTube-style code that allows your partners to embed your videos into their web sites.
Each server uses a
2 x 100 Mbps connection. Our main dedicated webcast servers are located in San Diego and Montreal. GC is constantly adding servers and upgrading hardware. We invest thousands of dollars each month in building a solid CDN (Content Delivery Network). Reliability and quality are guaranteed 100 per cent.
Easy and Fast AccessFlash Player: In order to receive any flash video, live or recorded, your computer needs to have the free flash player. Flash is a universal media player that will work with any operating system (MAC, PC, etc.).
Get the Player: http://get.adobe.com/flashplayer
Firewalls: Even if you have flash software, your computer network may have closed the port needed to receive live flash webcasts. First, perform the port test below.
Port Test: You can immediately find out if your network will allow flash webcasting by performing the quick test on this page. If any of the results show "success" then you will be able to receive live flash webcasts. But, if all the results show "failure," your IT administrator will need to open port 1935.
Test your network: http://flashcomguru.com/apps/port_test/index.cfm
Info for IT administrators: Use this web page to open your firewall for live flash webcasting.
Flash firewall info: http://kb2.adobe.com/cps/164/tn_16499.html
Within government, Windows Media is the preferred format since most government networks do not block Windows Media streams. Our Windows Media system uses HTTP over port 80. The critical aspect to Windows Media for anyone watching a webcast is to have the correct media player. PC users must have Version Nine or greater and MAC users must have the appropriate MAC player installed. To download the correct player, go to the Microsoft download site for Windows Media Player.
Download Windows Media Player: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx
Play the GC 24/7 windows media live feed to make sure you don't have a firewall:
http://www.galbraithcommunications.com/wm/wm-firewall.php
FIREFOX users, be sure you have the Windows Media plug-in for firefox.
GC webcasts in Windows Media come with a detection script which will instantly examine a user's PC using Internet Explorer and let the person know if they will be able to receive the live webcast, and if not, what they must do to upgrade their computer.
Use the Detection Script with a PC and Internet Explorer
Galbraith Communications ©1987 - 2008